OS & DEVICES

SYSTEM REQUIREMENTS


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OS & DEVICES

Screen resolutions of 1024x768 or above are recommended for optimal viewing

CONNECTIVITY

Chromebook OS latest version

OS 10.10 or higher

● If your networks use caching/proxy, make sure these servers have a bypass rule for ChalkTalk’s websites ● Access must be allowed to ports 80 and 443 to enable all components of the site to

● Access must be allowed to ports 80 and 443 to enable all components of the site to work properly. The users must have access to the list of valid URLs (see Web Filtering section).


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BROWSERS

Google Chrome

To check latest version click the menu in the top right and go to Help > About Google Chrome

● Cookies: All web browsers must have cookies enabled. Pop-Up Blockers: if installed, must be disabled or an exception must be created for ChalkTalk URLs

● Pop-Up Blockers: if installed, must be disabled or an exception must be created for ChalkTalk URLs

○ https://chalktalk.com

○ https://app.chalktalk.com JavaScript: must be enabled

● JavaScript: must be enabled Security Level Settings: Default settings supported;

● Security Level Settings: Default settings supported; Images: Default settings are supported; Image Display must not be turned off

● Images: Default settings are supported; Image Display must not be turned off Privacy Settings: Default settings supported; Maximum Privacy Setting (disabling cookies) not supported

● Privacy Settings: Default settings supported; Maximum Privacy Setting (disabling cookies) not supported Character Set: It is expected that Unicode UTF-8 is set as the default character set.

● Character Set: It is expected that Unicode UTF-8 is set as the default character set.


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WEB FILTERING

Locations that use a web filtering device, service, or other domain blocking mechanism should allow access to the following domains.

Core functionality

accounts.google.com drive.google.com

*.chalktalk-api.com

.amazonaws.com/chalktalk-media/

drive.google.com play.google.com

*.googleusercontent.com docs.google.com

docs.google.com *.learnosity.com

*.learnosity.com

files.masteryconnect.com

cdn.jsdelivr.net/npm/mathjax*

Chat support

*.intercom.io

*.intercomcdn.com is(iynisit

WEB FILTERING

Locations that use a web filtering device, service, or other domain blocking mechanism should allow access to the following domains.

Monitoring and Security

browser.sentry-cdn.com *.datadoghq.com

*.bootstrapcdn.com

*.datadoghq.com

*.wp.com

*.mixpanel.com

*.leadformly.com

*.googleapis.com *.gstatic.com

*.gstatic.com *.google.com

*.google.com is(iynisit

WHITELISTING CHALKTALK EMAILS

Webmail systems should bypass spam filters for messages received from the following domains or IP ranges

Instructions for Office 365

Domains

Configure anti-spam policies in Office 365

● chalktalk.academy

Instructions for G Suite (Gmail)

G Suite Admin Help-Working with spam filters